🔄 Returns & Refunds Policy
At PetStoreHub, customer satisfaction is important to us. Please review our return and refund rules:
Returns
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- At this time, we do not accept general returns or exchanges due to the nature of international shipping.
- Returns are only accepted if the product arrives defective or damaged.
Refunds
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A refund will be issued if:
- The product arrives damaged or defective (proof required).
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The product does not arrive within 45 days from the order date.
- Refunds are processed back to your original payment method within 5–10 business days after approval.
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