🔄 Returns & Refunds Policy

At PetStoreHub, customer satisfaction is important to us. Please review our return and refund rules:



Returns

 

  • At this time, we do not accept general returns or exchanges due to the nature of international shipping.
  • Returns are only accepted if the product arrives defective or damaged.


Refunds

  • A refund will be issued if:
    • The product arrives damaged or defective (proof required).
    • The product does not arrive within 45 days from the order date.
  • Refunds are processed back to your original payment method within 5–10 business days after approval.

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